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Consumer
Energy regulator probes suppliers

The energy regulator Ofgem said it has launched investigations to find if suppliers npower, Scottish Power, Scottish and Southern Energy and EDF Energy are complying with new obligations to prevent mis-selling.

 “Suppliers have existing obligations to detect and prevent mis-selling and new licence conditions were brought in following our probe to further increase protection for customers. We expect all suppliers to comply with these tougher obligations but if our investigations find otherwise we will take strong action,” said Andrew Wright, Ofgem’s Senior Partner, Markets.
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